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Atlantic Infrastructure

Management Network

presents ...

How does your municipality decide what services to provide? What is an "acceptable" number of service disruptions? When should the roads be plowed, anyway? Has it "always been done this way" or have you and your residents decided what is acceptable based on long term costs and benefits to the community?


This course will teach you how to define your existing levels of service, identify gaps where you are providing more or less service than needed, and identify estimates of long term service delivery cost so that you and your elected officials can make informed decisions and have concrete answers to community questions on service delivery. 

You will receive one login for each municipality, but we encourage you to do the work with your asset management team. There is no limit to the number of participants per municipality!


Registration Open Now

What you can expect:

Understand what levels of service are and how they affect infrastructure cost

Define your current levels of service and set acceptable targets

Identify gaps in service levels and deterimine projects to fill those gaps

Estimate probably costs or savings with changing service levels 

Create a service level report for council to present the outcomes

Presenter: Matt Delorme, P.Eng.

AIM Network Executive Director

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$250 ( + HST )

For more information contact:

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Workshop Course 2: Level of Service

How much is enough? Balancing service levels and cost of providing service. 

This initiative is delivered through the Municipal Asset Management Program, which is delivered by the Federation of Canadian Municipalities and funded by the Government of Canada.

AIM Network events provide opportunities for knowledge sharing and collaboration among municipal staff, elected officials and others who wish to improve asset management planning and practices for municipalities in Atlantic Canada.

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