How does your municipality decide what services to provide? What is an "acceptable" number of service disruptions? When should the roads be plowed, anyway? Has it "always been done this way" or have you and your residents decided what is acceptable based on long term costs and benefits to the community?
This course will teach you how to define your existing levels of service, identify gaps where you are providing more or less service than needed, and identify estimates of long term service delivery cost so that you and your elected officials can make informed decisions and have concrete answers to community questions on service delivery.
You will receive one login for each municipality, but we encourage you to do the work with your asset management team. There is no limit to the number of participants per municipality!
Course Starts September 17
Registration Opens September 5
What you can expect:
Understand what levels of service are and how they affect infrastructure cost
Define your current levels of service and set acceptable targets
Identify gaps in service levels and deterimine projects to fill those gaps
Estimate probably costs or savings with changing service levels
Create a service level report for council to present the outcomes
Presenter: Matt Delorme, P.Eng.
AIM Network Executive Director
$250 ( + HST )
For more information contact:
Workshop Course 2: Level of Service